1. Introduction
Welcome to TEENPLUS (teenplus.co.in). These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products from us. By browsing or placing an order on this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Eligibility
You must be at least 18 years old to create an account or place an order on this Site. If you are under 18, you may use the Site only with the involvement of a parent or legal guardian.
3. Account Registration
- You are responsible for maintaining the confidentiality of your account login details.
- You agree to provide accurate, current, and complete information when creating an account or placing an order.
- We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
4. Products, Pricing & Availability
- All products are subject to availability. We reserve the right to limit quantities or discontinue any product without prior notice.
- Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
- We make every effort to display accurate colours and sizing information; however, actual product colour may vary slightly due to screen settings.
- In case of a pricing error on the Site, we reserve the right to cancel the order and issue a full refund.
5. Orders & Payment
- Placing an order constitutes an offer to purchase; we reserve the right to accept or decline any order.
- Payments are processed through secure third-party payment gateways. We do not store your complete card or banking details.
- We accept the payment methods listed at checkout, including cards, UPI, net banking, and cash on delivery (where available).
6. Shipping & Delivery
- Estimated delivery timelines are provided at checkout and on our order confirmation emails; these are estimates and not guaranteed delivery dates.
- Risk of loss and title for products pass to you upon delivery to the shipping address provided.
- Delays due to courier issues, weather, or circumstances beyond our control are not the responsibility of TEENPLUS.
7. Returns, Exchanges & Refunds
Please refer to our Return & Exchange Policy for detailed information on eligibility, timelines, and the process for returns and exchanges.
8. Intellectual Property
All content on this Site — including the TEENPLUS name, logo, product photography, graphics, and text — is the property of TEENPLUS and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from this Site without our prior written consent.
9. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems or another user’s account
- Post or transmit any harmful, offensive, or infringing content through the Site (e.g., in reviews)
- Use automated tools (bots, scrapers) to access or extract data from the Site
10. Limitation of Liability
To the maximum extent permitted by law, TEENPLUS shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, beyond the value of the order in question.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
12. Changes to These Terms
We may revise these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
13. Contact Us
For any questions regarding these Terms, please contact us at:
Email: support.teenpluswear@gmail.com
Phone: +91 98400 08005
