Privacy Policy - NEWteenplus

1. Introduction

TEENPLUS (“we”, “us”, “our”) operates the website teenplus.co.in (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or shop with us. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information you give us

Name, email address, phone number
Billing and shipping address
Account login details (username, password)
Order history, size/fit preferences, and wishlist items
Payment information (processed securely by our payment gateway partners — we do not store full card details on our servers)

2.2 Information collected automatically

IP address, browser type, device information
Pages visited, time spent, referring website
Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

To process and deliver your orders
To create and manage your account
To send order confirmations, shipping updates, and customer support communication
To personalize your shopping experience (size recommendations, recently viewed items)
To send promotional offers and newsletters, where you have opted in
To improve our website, products, and services
To detect and prevent fraud or misuse of the Site
To comply with legal obligations under Indian law

4. Sharing of Information

We do not sell your personal information. We may share information with:

Delivery and logistics partners — to fulfil and ship your orders
Payment gateway providers — to process payments securely
Technology service providers — for hosting, analytics, and marketing tools
Government or regulatory authorities — where required by law

All third parties we work with are required to handle your data securely and only for the purpose it was shared.

5. Data Security

We use reasonable technical and organisational measures, including SSL encryption on our checkout pages, to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember items in your cart and wishlist, and understand how visitors use our Site. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

7. Your Rights and Choices

You can access, update, or correct your account information anytime by logging into your account.
You can unsubscribe from marketing emails using the “unsubscribe” link in any email.
You can request deletion of your account and associated personal data by contacting us (see Section 10), subject to any legal or accounting record-keeping requirements.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our Site is intended for users who are 18 years of age or older, or who are shopping under the supervision of a parent/guardian. We do not knowingly collect personal information from children without appropriate consent.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: support.teenpluswear@gmail.com
Phone: +91 98400 08005
Address: 1524, Aisi Ganj, Bahadurgarh Road, West Market, Delhi – 110006

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date.